SaaS Controller Resolved Issues

Key Product Summary Severity Level Affected Version(s) Release Version Release Date
DBMON-11394 Database Monitoring Unable to retrieve database metrics using the Metric REST API. High 25.4.0 25.4.5 December 4, 2025
LIC-6441 Licensing For the Infrastructure-based licensing accounts, the license usage details are missing for a specific period. Medium 25.4.0 25.4.5 December 4, 2025
LIC-6444 Licensing For the Agent-based licensing accounts that has many license rules, changing the account license takes a lot of time and license usage drops. Medium 25.4.0 25.4.5 December 4, 2025
SIM-10188 Controller The Servers > server-name > Processes page does not display data. High 25.1.0 25.4.5 December 4, 2025
ALTCSAAS-5074 Alerting In the Create Health Rule wizard, select Tier/ Node Health as affected entities and search a specific tier or node by using the search box. If there are many matching tiers or nodes, you need to click the Show More option multiple times to find the desired tier or node. Medium 25.4.0 25.4.4 August 28, 2025
ALTCSAAS-5075 Alerting In the Affected Entities for health rule, the unsupported servers are displayed. Medium 25.4.0 25.4.4 August 28, 2025

CONTRLRDEV-6281

CONTRLRDEV-6286

 Controller JMX metric registration causes thread pool saturation. Medium - 25.4.4 August 28, 2025
CONTRLRDEV-6304 Controller The 500 internal server error gets displayed when you configure the health rule on specific servers. High - 25.4.4 August 28, 2025
LIC-6133 Licensing The Controller UI is unavailable and metric loss occurs. Medium 25.4.0 25.4.4 August 28, 2025
ALTCSAAS-4801 Alerting A few health rules configured to monitor analytics, disk utilization, and servers stop evaluating and displays the No Data status. Medium - 25.4.3 July 24, 2025
CONTRLRDEV-6108 Controller Tags are not displayed on the Business Transactions page even though they are available on the Tag Management page. This is an intermittent issue. Medium - 25.4.3
DBMON-11272 Database Monitoring

(Microsoft SQL Server only) When you select a query on the Databases > <database_name> > Queries tab, then the:

  • Resource Consumption Breakdown section under Query Details does not display any data.
  • schema is not populated under Execution Plan.
 Medium - 25.4.3
ALTCSAAS-4757 Alerting If a health rule has a mobile app as an affected entity, clicking the entity redirects to the Applications dashboard instead of the User Experience dashboard. Medium - 25.4.2 June 27, 2025
CDM-10376 End User Monitoring When you search for crashes in User Experience > Mobile Apps > <application> > Crashes > Crash Dashboard, the Controller UI does not display the correct results. Instead, it displays all the rows. High 25.4.0 25.4.2 June 27, 2025
CLUSTERMON-5823 Cluster Monitoring

The App Server Agents and Cluster Agent correlation does not work as expected.

This issue will be resolved with the Cluster Agent 25.6.0 release. However, you must upgrade the Controller to 25.4.2 before upgrading the Cluster Agent to 25.6.0.

 Medium - 25.4.2 June 27, 2025
CONTRLRDEV-5735 Controller Cannot expand and resize the panels in the Metric Browser. Medium 24.10.0 25.4.2 June 27, 2025
TMNT-9174 Custom Dashboard Custom dashboard takes a long time to load. Medium 25.4.0 25.4.2 June 27, 2025

CONTRLRDEV-5560

CONTRLRDEV-5561

 Agent Management The Machine Agents and AppServer Agents inventory pages display old Smart Agent ID. Medium 25.4.0 25.4.1 June 9, 2025
ALTCSAAS-4131 Alerting The affected entity for DB Custom Event displays the collector ID instead of the velocity template variable name. Medium 24.7.0 25.4.0 May 30, 2025
ALTCSAAS-4312 Alerting Health rule for SIM availability is displaying as blank in the Current Evaluation Status list. Medium 25.1.0 25.4.0 May 30, 2025
ALTCSAAS-4364 Alerting Unable to access the tag value for affectedEntities directly from the application for the HTTP Template. Medium 24.10.0 25.4.0 May 30, 2025
STUDIO-5348 Dash Studio Shared dashboard displays an error if it contains Health Status widgets. Low 24.10.0 25.4.0 May 30, 2025
STUDIO-5325 Dash Studio On the Label widget, when you add an emoji in the Text field and save it, the Controller displays a 500 Internal Server error. Medium 24.7.2 25.4.0 May 30, 2025
STUDIO-5379 Dash Studio The Dashboards & Reports page does not load. Medium 25.4.0 May 30, 2025
STUDIO-5345 Dash Studio The Variable drop-down in the View mode displays all database types instead of the selected database type. Medium 24.7.0 25.4.0 May 30, 2025
PI-3447 Anomaly Detection When the monitor server flag is turned off, anomaly events for server entities still appear in the Controller UI. Medium 24.10.0 25.4.0 May 30, 2025
LIC-5491 Controller After upgrading the Controller version to 24.7.0 and 24.7.3, the Controller UI does not display the License option under Settings. Medium 24.10.0 25.4.0 May 30, 2025
LIC-5866 IBL Delay in acquiring the IBL license leads to thread pool saturation. Medium 24.10.0 25.4.0 May 30, 2025
LIC-5751 ABL When you access the License Summary page, an error message 'something went wrong' is displayed for unlicensed component. Medium 25.1.0 25.4.0 May 30, 2025
LIC-5713 ABL On the ABL License Summary page, the BRUM usage period start and end dates are displaying incorrectly. Medium 25.1.0 25.4.0 May 30, 2025
LIC-5671 Controller The License Summary page displays zero license units consumption. Medium 24.10.0, 25.1.0 25.4.0 May 30, 2025
LIC-5597 Controller The com.appdynamics.license.core.dao.memory.InMemoryStorage calls are unusually slow, leading to thread pool saturations. Medium 25.1.0 25.4.0 May 30, 2025
TMNT-8771 In dashboards for multi-tier applications, widget values do not update when switching tiers. Medium 24.7.0 25.4.0 May 30, 2025
DBMON-10819 Database Monitoring Controller displays incorrect or empty result when you filter the events on the Databases > Events page. Medium 24.7.0 25.4.0 May 30, 2025
DBMON-10728 Database Monitoring The Elasticsearch version is upgraded from 2.4.1 to 6.4.1. Medium 24.5.0 25.4.0 May 30, 2025
DBMON-10800 Database Monitoring The Databases > <collector> > Queries tab does not display any data. High 25.1.0 25.4.0 May 30, 2025
DBMON-9753 Database Monitoring The Databases > Dashboard > Server Dashboard displays incorrect data while adding a baseline for the last 15 days. Medium 25.1.0 25.4.0 May 30, 2025
CONTRLRDEV-4721 Controller The Controller does not render the http.session.inactive.timeout value properly when the value is more than 12 hours. Medium 24.7.0 25.4.0 May 30, 2025
CONTRLRDEV-4864 Controller The CSS of some Controller webpages includes relative path instead of absolute path Medium 24.10.0 25.4.0 May 30, 2025
CONTRLRDEV-4709 Controller Cannot upgrade .Net Agent from the Agent Management UI. Medium 25.4.0 25.4.0 May 30, 2025
CONTRLRDEV-4692 Controller The application flow map displays the metric values in NaN instead of numeric values. Medium 24.7.0 25.4.0 May 30, 2025
CONTRLRDEV-4335 Controller Tier dashboard does not display JMX metrics. Medium 24.10.0 25.4.0 May 30, 2025
CONTRLRDEV-4675 Controller Controller experiences downtime after upgrading to version 24.10. High 24.10.0 25.4.0 May 30, 2025
CONTRLRDEV-4518 Controller Flowmaps display 504 error. Low 24.5.7 25.4.0 May 30, 2025
EUMPLAT-6889 Controller The Controller UI displays incorrect BRUM and MRUM license usage. Medium 24.7.0 25.4.0 May 30, 2025
ALTCSAAS-4275 Alert and Respond The Cancel button does not appear on the Health Rule Violations tab or the Violations & Anomalies tab when you click the Health icon of an application. Low - 25.4.0 May 30, 2025
ALTCSAAS-4248 Alert and Respond You can not apply an alerting template to an application through API. Low 25.1.0 25.4.0 May 30, 2025
ALTCSAAS-3690 Alert and Respond The Health Rule wizard is unresponsive when large number of servers cause data loading issue. Low 24.7.0 25.4.0 May 30, 2025
BRUM-8232 UI The Resource Details page in the browser snapshot does not display the resource names. Medium 24.10.0 25.4.0 May 30, 2025
BRUM-8233 UI The card view does not display the App Opens per minute metric for the application. Medium - 25.4.0 May 30, 2025
ANLYTCS_ES-17272 Custom Dashboard When the Analytics Custom Dashboard is shared, the Controller UI fails to load it. Medium 25.1.0 25.4.0 May 30, 2025
ALTCSAAS-4304 Alert and Respond When you click HTTP Request Templates, you get the missing mutual TLS certificate error irrespective of the mutual TLS Authentication configuration. Medium 24.1 25.4.0 May 30, 2025
ALTCSAAS-4298 Alert and Respond When you open the link in the AppDynamics email Alert to view the health rule violations, some fields on the Health Rule Violation UI are missing. Low 24.10.0 25.4.0 May 30, 2025
ALTCSAAS-4252 Alert and Respond In the Edit Health Rule wizard, the relative path for a metric does not appear in the Specify a Relative Metric Path field for the health rules with wildcards. These health rules are created by using the Import and Export API. Medium 24.1 25.4.0 May 30, 2025
ALTCSAAS-4249 Alert and Respond The health rule is not evaluated if it is configured to monitor Advanced Network metrics and Overall Application Performance metrics. Medium 24.7.0 25.4.0 May 30, 2025
ALTCSAAS-4243 Alert and Respond In the Create Email Action wizard, when you use the # character in the local part of the email address, an error is displayed. Medium 24.10.0 25.4.0 May 30, 2025
ALTCSAAS-3099 Alert and Respond A user with the Dashboards & Applications Viewer role can delete the alerting templates. Medium 24.9 25.4.0 May 30, 2025
ALTCSAAS-3095 Alert and Respond The Health Rule wizard is unresponsive when large number of servers cause data loading issue. Medium 24.7.0 25.4.0 May 30, 2025