SAP Supported Environments

This topic lists the SAP environments that are supported by the ABAP Agent, HTTP SDK, and SNP CrystalBridge® Monitoring.

SAP Applications

The following table lists the SAP applications with the supported versions and other details:

Application Version Platform Functionality Type Package Comment
SAP NetWeaver ABAP
  • 7.0 EHP1 SP15+
  • 7.0 EHP2 SP15+
  • 7.1 SP17+
  • 7.1 EHP1 SP13+
  • 7.3 SP11+
  • 7.3 EHP1 SP09+

Supported OS other OS through proxy Linux server.

 RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUI Business transactions ABAP Agent CORE

ABAP trace and DB trace are not supported SAP systems with version 7.4 SP06 - SP08 can use this package.
SAP NetWeaver ABAP
  • 7.0 EHP1 SP15+
  • 7.0 EHP2 SP15+
  • 7.1 SP17+
  • 7.1 EHP1 SP13+
  • 7.3 SP11+
  • 7.3 EHP1 SP09+

Supported OS other OS through proxy Linux server.

 NetWeaver Gateway (OData) Business transactions ABAP Agent BEP

Intended for older NetWeaver Gateway systems without SAP_GWFND component.

Minimum component requirements:

  • IW_BEP 200 SP10+
  • IW_FND 240 SP06+
SAP NetWeaver ABAP
  • 7.4 SP09+
  • 7.5 - 7.58 (up to S/4 HANA 2023 FPS03 supported by ABAP Agent 24.11.0 and newer)

Supported OS other OS through proxy Linux server.

 RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUI, WebGUI, ABAP and DB Trace, NetWeaver Gateway (OData), RUM Business transactions ABAP Agent 740
SAP NetWeaver ABAP 7.0 EHP1 SP15 - 7.58 (up to S/4 HANA 2023 FPS03 supported by ABAP Agent 24.11.0 and newer)

Supported OS other OS through proxy Linux server.

 Monitoring: SAP application servers - CPU, memory, disk; DB benchmark, jobs, workload statistics, lock statistics, transport errors, application log errors, ABAP dumps. Analytics SNP CrystalBridge® Monitoring
SAP S/4 HANA up to S/4 HANA 2023 FPS03 supported by ABAP Agent 24.11.0 and newer

Supported OS other OS through proxy Linux server.

 RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUI, WebGUI, ABAP and DB Trace, NetWeaver Gateway (OData), RUM Business transactions ABAP Agent 740
SAP CRM 7.0 BBPCRM 700 SP18 or newer NetWeaver ABAP BSP/CRM WebClient UI business transactions detection Business transactions ABAP Agent
SAP IS-U
  • 7.4 SP09+
  • 7.5 - 7.58 (up to S/4 HANA 2023 FPS03 supported by ABAP Agent 24.11.0 and newer)
 NetWeaver ABAP RFC, HTTP, Fiori, BSP, WebDynpro, WebGUI, ABAP and DB Trace, NetWeaver Gateway (OData), CIC0 Business transactions ABAP Agent for IS-U CIC0 business transaction splitting based on Front Office Processes.
SAP PI/PO
  • 7.4 Single Stack (Java)
  • 7.5 Single Stack (Java) and newer
 NetWeaver Java See SAP PI/PO AS Java Business transactions and analytics Java Agent + JCo extension and SNP CrystalBridge® Monitoring.

Because of the changes in SAP NetWeaver Java core logic, some features are no longer available as of release 753 patch level 925.

This limitation is resolved in version 22.8.0.
SAP Portal 7.1, SAP JVM 5.1 (JDK 1.5) and above NetWeaver Java HTTP, RFC Business transactions Java Agent + JCo extension

Web applications supported by Java Agent

RFC connections to ABAP supported by JCo plugin

For ABAP to Java calls, ABAP code modifications are needed, see Instrument custom ABAP code.

SAP Supported Communication Technologies

The following table lists supported protocols used for the communication between SAP systems and external applications:

Platform Protocol Direction Package Type Comment
NetWeaver ABAP RFC Bidirectional ABAP Agent Business transactions & Analytics

ABAP to ABAP, ABAP to Java, and ABAP outgoing calls require enhancement of ABAP code for each RFC Function Module.

Monitoring is possible through SNP CrystalBridge® Monitoring.
NetWeaver ABAP HTTP Bidirectional ABAP Agent Business transactions
NetWeaver ABAP Webservices Bidirectional ABAP Agent Business transactions
NetWeaver ABAP OData Bidirectional ABAP Agent Business transactions
NetWeaver Java RFC Bidirectional ABAP Agent Business transactions Java Agent JCo extension is required. For ABAP to Java RFC calls, ABAP code modifications are needed, see Instrument custom ABAP code
NetWeaver Java HTTP Bidirectional ABAP Agent Business transactions Supported by Java Agent
Any Java Application RFC Bidirectional ABAP Agent Business transactions Java Agent JCo extension required. For ABAP to Java RFC calls, ABAP code modifications are needed, see Instrument custom ABAP code

SAP Supported UI Technologies

The following table lists supported user interface technologies used in SAP applications:

Platform UI Technology Package Type Comment
NetWeaver ABAP SAPGUI ABAP Agent Analytics & Business transactions Transaction performance monitoring - workload statistics
NetWeaver ABAP Fiori / SAPUI5 ABAP Agent Business transactions & RUM
NetWeaver ABAP BSP ABAP Agent Business transactions & RUM RUM beta
NetWeaver ABAP CRM WebClient UI ABAP Agent Business transactions & RUM RUM beta
NetWeaver ABAP WebDynpro ABAP Agent Business transactions & RUM
NetWeaver ABAP WebGUI (SAPGUI for HTML) ABAP Agent Business transactions & RUM

Business transactions are detected as SAPGUI. Currently, Browser RUM correlation is not supported.

After the 23.5.0 version, EUM / RUM is supported on S/4 HANA 2020 and newer versions.

SAP Supported Application Server Operating System

The following table lists supported operating systems where local installation of HTTP SDK is possible.

System Architecture
SAP supported Linux (Red Hat or SUSE) with GLIBC 2.17 or newer 64-bit (x86_64)

SAP supported Linux (Red Hat or SUSE) with GLIBC 2.11 - 2.16

Systems that fall under this category need to use the Legacy HTTP SDK build. Call Graphs are not supported due to GLIBC version limitations.

Warning: Legacy component legal statement

This Legacy HTTP SDK build ("Legacy Build") is intended to support installations on Linux systems using GLIBC versions before 2.17. You acknowledge that the Legacy Build requires the inclusion of third-party libraries that are no longer supported. By using the Legacy Build, you understand and accept that such third-party libraries do not receive current security patches and may contain known vulnerabilities. If you do not agree to these terms, you must not access this Legacy Build.

 64-bit (x86_64)
Microsoft Windows with Visual Studio C++ Redistributable 2019 or newer 64-bit (x86_64)
Warning:

SAP system with multiple application servers running on mixed operating systems (i.e. Windows and Linux, or Linux and AIX, or Windows and AIX, etc.) are unsupported and local installation of HTTP SDK is not possible.

All application servers of one SAP system must run either on a 64-bit Microsoft Windows or on a 64-bit Linux.

Selective application server instrumentation, i.e. exclusion of certain application servers from the scope of ABAP agent, is currently unsupported.

For SAP systems with unsupported application server operating systems, HTTP SDK must be installed on a separate 64-bit Linux machine. See Deploy SAP System on unsupported OS .