Americas

Oregon

Platform Components Domains AWS Region IP Addresses/Ranges

Cisco Cloud Observability

 https://observe.appdynamics.com us-west-2-pdx-1a (AWS Local Zone)

Cisco AppDynamics Content Delivery Network (CDN)

 https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

 https://pdx-sls-agent-api.saas.appdynamics.com us-west-2 Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Serverless Service
Analytics https://analytics.api.appdynamics.com
Controller Tenant https://my-controller-tenant.saas.appdynamics.com Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud
https://col.eum-appdynamics.com or http://pdx-col.eum-appdynamics.com (EUM Collector)
Note: As part of a critical infrastructure upgrade, Cisco AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector https://col.eum-appdynamics.com/ on May 27th, 2022. This upgrade is required to improve the scalability of the cloud infrastructure used by the Cisco AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/ domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. If you have any questions or concerns, please contact customer support or use our support portal.

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
IoT REST API https://iot-col.eum-appdynamics.com
Screenshot Service https://image.eum-appdynamics.com
Synthetic Server https://synthetic.api.appdynamics.com
  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Server Feeder wss://synthetic-feeder.api.appdynamics.com Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Synthetic Hosted Agents See Synthetic Hosted Agents.
Note: All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses:

  • 34.218.183.67

  • 52.88.49.75

  • 34.218.135.55

  • 44.224.91.190

  • 44.224.93.208

  • 100.21.44.47

  • 35.163.240.75

  • 100.21.168.150

  • 44.224.41.204

São Paulo, Brazil

Platform Components Domains AWS Region IP Addresses/Ranges

Cisco AppDynamics Content Delivery Network (CDN)

 https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

 https://gru-sls-agent-api.saas.appdynamics.com sa-east-1 Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.
Serverless Service
Analytics https://gru-ana-api.saas.appdynamics.com
Controller Tenant https://my-controller-tenant.saas.appdynamics.com Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud https://gru-col.eum-appdynamics.com (EUM Collector) or https://gru-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
IoT REST API https://gru-iot-col.eum-appdynamics.com
Synthetic Server Feeder wss://gru-synthetic-feeder.eum-appdynamics.com
Synthetic Server https://gru-synthetic.eum-appdynamics.com
Synthetic Server Feeder https://gru-image.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents.
Note: All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses:

  • 54.94.50.188

  • 54.233.178.89

  • 18.229.226.158

Toronto

Platform Components Domains Azure Regions IP Addresses/Ranges
Splunk AppDynamics Content Delivery Network (CDN) https://ui-cdn-fd.saas.appdynamics.com/saas Global Please refer to the

Azure IP range JSON file

for the IP ranges for Global region.
Splunk AppDynamics OpenTelemetry Service (SaaS Controller) https://yyz-sls-api.saas.appdynamics.com Canada Central 130.107.35.41
Serverless Service
Analytics https://yyz-ana-api.saas.appdynamics.com 130.107.34.215
Controller Tenant https://my-controller-tenant.saas.appdynamics.com 4.248.243.254
EUM Cloud

https://yyz-eum-collector.saas.appdynamics.com (EUM Collector)

https://yyz-eum-api.saas.appdynamics.com

(EUM API)

 4.248.232.170
Screenshot Service https://yyz-eum-image.saas.appdynamics.com 4.248.232.170
Note:

All traffic originating from the Toronto Datacenter environment will have one of the following source IP addresses:

  • 4.248.160.48
  • 4.248.160.30
  • 4.172.229.12
  • 4.172.229.30
  • 4.239.248.132
  • 4.239.248.30
Important: The following platform components are not supported in the Azure regions:

  • IoT REST API

  • Synthetic Server Feeder

  • Synthetic Server

  • Synthetic Server Feeder

  • Synthetic Hosted Agents

Important: The Toronto datacenter is not SOC 2 compliant. We are working towards certification. Customers requiring SOC 2 should consider this status for deployments.